Legal

Privacy policy

Effective 1 January 2025

Welcome to PoliEze. Your privacy is important to us. This privacy policy explains how we collect, use, disclose and safeguard your information when you visit https://polieze.com, including any other media form, media channel, mobile website or mobile application related or connected to it. Please read this policy carefully. If you do not agree with its terms, please do not use the site.

2. Information We Collect

We may collect your personal information in the course of your dealings with us, or what you choose to share with us.

Information we collect

We collect information about you in a number of ways, including the following.

  • Personal data. Personally identifiable information such as your name, email address, phone number and demographic information that you provide voluntarily when you contact us, register on the site, sign up for our newsletter, or take part in surveys or promotions.
  • Derivative data. Information our servers collect automatically when you use the site, such as your IP address, browser type, operating system, access times, and the pages you view immediately before and after using the site.
  • Cookies and analytics. We use Google Analytics to understand how the site is used, which sets cookies and may process information such as your IP address and browsing behaviour. We also set a device identification cookie, used to recognise a returning device as part of keeping the site and the customer portal secure. Most browsers let you refuse or delete cookies through their settings; doing so may affect how parts of the site and portal work.

How we use your information

We use the information we collect for purposes including the following.

  • Providing and managing your access to the site.
  • Personalising your experience.
  • Sending you promotional communications.
  • Responding to customer service requests.
  • Complying with legal obligations.

Disclosure of your information

We may share information we have collected about you in certain situations, including the following.

  • By law or to protect rights, if we believe the release of information is necessary to comply with the law or with legal process.
  • With third party service providers, meaning vendors, consultants and other service providers who perform services for us.
  • In a business transfer, if we merge with or are acquired by another company.

Your personal information is retained only while necessary (i.e. for the duration of your relationship with us) or as required by law (i.e. record-keeping obligations) and is securely destroyed when no longer needed.

7. Access and Correction

We will endeavour to keep your personal information accurate, complete and up to date. You may request access or correction to your personal information by emailing our Privacy Officer at contact@polieze.com. We will take reasonable steps to ensure the data we hold is accurate and up to date.

Security of your information

We use administrative, technical and physical security measures to help protect your personal information. No system is completely secure, and we cannot guarantee the absolute security of your information.

Your rights

Depending on where you are, you may have rights regarding your personal information, such as the right to access, correct or delete your data. Contact us at contact@polieze.com to exercise these rights.

Updates to this privacy policy

We may update this privacy policy from time to time. We will notify you of changes by updating the effective date at the top of this page. Continued use of the site means you accept the updated policy.